Customer Testimonials
“great service. the technician was professional and punctual.”
– Ryan g.
- Ryan g.
“I have seldom worked with or had work done that was as professional as that by your service associate, Tim Rice. He was prompt. He was friendly. He knew what he was talking about and he shared his knowledge with me as he worked through our issues with the boiler in our home. I especially loved that he cared that we were pleased and that his work was well done. I felt that he went the extra mile with me and I could tell that he was wanted the work to be a good representation of him and of Ponds. He checked and double checked his work and the products he was installing. From my viewpoint he is an excellent ambassador of your company, Because of him we will be using Ponds for our plumbing and heating needs going forward. I am glad that I found your company and I will be recommending you to others.”
– Larry R.
- Larry R.
“We had a pipe break in one of our bathrooms last evening, called Ponds and they were there, and rectified the problem in a timely and professional manner. Pond's plumbers have been to our home 3 or 4 times to fix various issues, and we couldn't be more pleased. Our hats off to our technician, Steve Snowball……..he's the best!”
– Jim W.
- Jim W.
“Steve and Logan did superior work, making sure to cover all requests thoroughly. I really appreciated them working our needs into the schedule and all the follow-up. Terrific customer service!”
– Clysta D.
- Clysta D.
“Steve Snowball is awesome, he is always on top of coming in when needed and very friendly and helpful. I highly recommend ponds and seeing if Steve is available cause he does a great job!”
– Avenues Proper J.
- Avenues Proper J.
“I’m very happy with Ponds! They have been out several times to repair my radiant heat. Tim Rice was outstanding. Always explained what he was doing. Great customer service!”
– Kim B.
- Kim B.
“Ponds did a complete replacement of the furnaces, tankless H20 system, AC, fire alarms, and other preventative maintenance. The team (Steve, John, Patrick, Brian, and Demetri) were amazing. Punctual, friendly, knowledgeable, and clean. Tey went above and beyond to make sure that every detail was perfect.”
– Bridget H.
- Bridget H.
“Great service and quick. Saved the day.”
– Scott C.
- Scott C.
“I was extremely pleased with the service.. Andy was very knowledgeable and fast.thanks for the help.”
– Rod W.
- Rod W.
“Andy was very knowledgeable &did great job”
– Mary V.
- Mary V.
Need HVAC Service?
Contact the experts at Pond's Plumbing, Heating and Air Conditioning.
Call us at 801-203-3526!
Pond's Plumbing, Heating and Air Conditioning proudly provides HVAC service to Bountiful, North Salt Lake, West Bountiful, Centerville, Park City and the surrounding communities. Visit our service area page for more coverage details, call us at 801-203-3526, or request service online today.