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Customer Testimonials

Plumbing Repair in North Salt Lake, UT 84054

“On a Sunday evening I found myself in a challenging situation when the main pipe of my water softener unexpectedly burst, leading to a considerable flood in my basement. I reached out to Ponds Plumbing & Heating after-hours service, and I must say that the response I received from Michael Bautista Tovar was nothing short of outstanding.
Despite it being a Sunday evening, this young man’s professionalism and calm demeanor immediately put me at ease as he assessed the damage and explained the plan to rectify it. His level of skill was impressive as he worked diligently to repair the line preventing further damage.
I was particularly impressed with Michael's commitment to customer satisfaction. He took the time to answer all of my questions, providing valuable insights to prevent future issues. It was clear that he takes pride in his work and genuinely cares about the well-being of his customers.
Thanks to the swift response and expertise of Michael Bautista Tovar and the Ponds Plumbing & Heating team, my basement is now dry and free from flooding. I highly recommend Pond’s Plumbing, they truly turned a potentially disastrous situation into a positive outcome. Good luck Michael on your educational path as you work towards becoming a master plumber!” – Drake B.

Boiler Repair in Park City, UT 84098-6254

“Tim has worked on most of our systems for several years. He does a good job and keeps the place running. In addition to our heating and AC, we have a snow melt boiler. He services and repairs them if necessary.” – Tom S.

Boiler Repair in Salt Lake City, UT 84102

“Alex came to do routine maintenance. I also asked him why the system was making unusual sounds. He found the problem and corrected it. He also did the maintenance needed all in a professional and helpful manner.” – Robin H.

Radiant Flooring Repair in Salt Lake City, UT 84109

“Great experience! He diagnosed and fixed the problem promptly. And also helped me to figure out how to use my heat pump. I hope you send him again.” – William D.

Gas Furnace Maintenance in Bountiful, UT 84010

“Alex has serviced my furnace and air conditioner multiple times. He is always very friendly and presents himself and Pond's well. Alex explains what he did and reviews how my system is doing. This time he gave me a couple of bids on items that are not working as well and may need to be repaired soon.” – Brenda F.

Soft water system Replacement in Layton, UT 84040

“Good job.” – Helene R.

Gas Furnace Maintenance in Park City, UT 84060

“Tim is very skilled and always reliable.” – Camilla H.

Gas Furnace Maintenance in Bountiful, UT 84010-8221

“Tim is extremely knowledgeable and capable. He’s careful and thorough.” – Vicky W.

Boiler Maintenance in Salt Lake City, UT 84116

“Jeff was on time and got straight to work on the boiler maintenance. He did a very thorough job of inspecting and cleaning the boiler and other system components. He is very knowledgable and helped me lay out a plan for upgrading the system to improve performance and efficiency.” – Ron S.

Plumbing Installation in Salt Lake City, UT 84108

“Willy did exactly what I needed him to do in a timely manner.” – Shirley S.
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Contact the experts at Pond's Plumbing, Heating and Air Conditioning.

Call us at 801-203-3526!

Pond's Plumbing, Heating and Air Conditioning proudly provides HVAC service to Bountiful, North Salt Lake, West Bountiful, Centerville, Park City and the surrounding communities. Visit our service area page for more coverage details, call us at 801-203-3526, or request service online today.