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Customer Testimonials


“You won’t ever be sorry you’ve gone with Ponds Plumbing . Jeff was very knowledgeable and washed no time getting our heat turned back on. The virtual diagnostic saved a day. So thank you, thank you!” – Jodi I.
- Jodi I.
“Luke was everything an old lady would hope for in a plumber. He was able to recognize the cause of the issue and repair the main problem…ALONG WITH a couple of adjacent issues. Luke is an example of a Renaissance Man. Very knowledgeable in many areas. I hope he comes every time I call Ponds” – Sheri B.
- Sheri B.
“Jeff was thorough and quick. We had our heat running again in a short amount of time.” – Pam N.
- Pam N.
“After I called Ralph, Logan was here to save us from a flood as water was pouring out of our old water heater. He diagnosed the problem and went to work. He did an excellent job of installing a new water heater and the necessary parts and explained everything I asked him very well. A job well done.
Ralph Pond has been very good to me. His employees from the office to those who come to my home have always been professional and successful in repairing or replacing what ever is needed.
Thanks to all of them!
Jon O” – Jon O.
- Jon O.
“Joe was great. He arrived on time, was conscientious, and carefully explained the problem with our water softener. He impressed us as courteous, trustworthy, and professional.” – Craig P.
- Craig P.
“Tim quickly diagnosed the problem causing the leak and made the necessary repairs. After replacing a valve assembly he tested for leaks and proper system operation. I trust Tim to always do the right thing in the right way. He is a pleasure to work with.” – Barry S.
- Barry S.
“Ten stars for Michael. Everything you’d expect from a professional. He was efficient, tidy, and pleasant. All employees of any company should be as great as he was for us.” – Mary M.
- Mary M.
“He immediately started figuring out our drainage problem after listening to the history leading up to the problem.. He reamed and tested the two drain lines from the kitchen and washroom. There didn’t appear to be a backup of water after that.
I requested that the main line out of the house also be reamed/rotored, but Pond’s reportedly did not have the equipment available for that and referred me to another company that they work with and trust.
Michael did a good job. He was pleasant, tidy, and efficient.” – Susan P.
- Susan P.
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Call us at 801-203-3526!


Pond's Plumbing, Heating and Air Conditioning proudly provides HVAC service to Bountiful, North Salt Lake, West Bountiful, Centerville, Park City and the surrounding communities. Visit our service area page for more coverage details, call us at 801-203-3526, or request service online today.