At Pond’s Plumbing, Heating and Air Conditioning, we provide extensive service coupled with decades of experience. Whether you need to fix a snowmelt system, repair that ailing air conditioner or fix that annoying drippy faucet, we can make the repair.
As a company, customer satisfaction is our top priority. We were recently named “Number One in Customer Satisfaction” for having the highest scores in the Rocky Mountain region in the customer service category. We strive to build a relationship with each of our customers so when a problem happens in their home or their friends or family member’s home, they have the comfort of knowing who to call and that they will be taken care of.
Doing it right the first time is our company motto. We know the more skilled people we have, the better performance our company will have. Keeping everyone sharp and up to date is an ongoing aspect of our business that we take seriously. We train out people everyday, to our standards.
All of the technicians we employ are NATE certified. They all must pass thorough exams to prove their knowledge in specific categories such as: Installation, Electrical, Air Distribution, Gas Furnaces and many others. Because the amount of work it takes to earn this high level of certification, we are confident in the work our technicians do.
Our team of installers are trained to work on construction projects of all sizes. You can rest assured our number one goal is safety and security on your jobsite. Our staff knows how to deal with people, problems, and pitfalls.
We are very meticulous in our project bids. We know your bottom line is the key and we work towards that to provide the lowest costs possible. Our project specifications are detailed and to the point, we leave nothing out.