Customer Testimonials


Water Heater Maintenance in Heber City, UT 84032

“We had an overall great experience with Pond's. From the initial scheduling call to the service of our water heater. The people on the phone were friendly and helpful. Steve Snowball was punctual, helpful, thorough, and pleasant. He explained what he was planning to do and would update me throughout the process of cleaning our water heater and trouble shooting a possible problem. He was even attentive to the questions my three-year-old had for him. I was extremely pleased with the service. I'd choose Pond's again because of this great experience.”

– Erin S.

Gas Furnace Repair in West Bountiful, UT 84087

“I am so pleased with the service I have received from this company. They arrived on time. They called before they came and gave me a half hour heads up, worked around my busy schedule and could not of been nicer. The service men were polite and explained what they were doing and why. Because of my persnickety older furnace I needed to call again a few days later to rectify a small problem. I did not get charged(again)for another service fee since they had just been here a few days before. I felt that was very nice that they were fair. I know all companies would not do that. Fortunately I had the same two kind service men that were here before. As they were trouble shooting the problem again they keep me in the loop regarding what they were doing and why there was a problem. Totally appreciated the knowledge and teaching that they shared with me. Showing me what to do and how I could troubleshoot some of the problems before I call again is such a plus. Thank you so much Tim and Jake. You are awesome. Thank you, Thank you!!”

– Melody F.

Water Heater Replacement in Bountiful, UT 84010

“I called to make an appointment the morning our water heater went out, and was able to get a plumber at my home within hours. Steve was on time, efficient, personable and competent. He replaced our water heater within a couple of hours and left everything spotless when he was finished. A potentially frustrating problem was taken care of immediately–Great service!”

– Julie H.

Plumbing Repair in Bountiful, UT 84010

“Courteous and knowledgeable!”

– Loretta H.

Toilet Replacement in Woods Cross, UT 84087

“Layne arrived promptly was friendly careful and efficient he did an excellent job thank you”

– Jim B.

Plumbing Maintenance in Bountiful, UT 84010

“courteous and professional”

– John H.

Plumbing Replacement in Centerville, UT 84014

“Steve and John helped me with a part I couldn't find at the store, when they overheard me talking with the store employee Steve said I think I have that gasket on my truck, he went out to the parking lot and found the gasket I needed and just gave it to me and wouldn't take any payment for it. I have known the Ponds for many years, these are great guys”

– Earl D.

Water Heater Replacement in Bountiful, UT 84010

“Great service”

– Guy D.

Plumbing Repair in Bountiful, UT 84010

“Can’t thank Andy enough. He was fast, professional, knowledgeable and friendly! Excellent service and a wonderful young man!”

– Paul I.

Plumbing Repair in Bountiful, UT 84010

“Service was very thorough.”

– Dave C.

Need HVAC Service?

Contact the experts at Pond's Plumbing, Heating and Air Conditioning.

Call us at 801-203-3526!


Pond's Plumbing, Heating and Air Conditioning proudly provides HVAC service to Bountiful, North Salt Lake, West Bountiful, Centerville, Park City and the surrounding communities. Visit our service area page for more coverage details, call us at 801-203-3526, or request service online today.