Customer Testimonials
“Had a problem with operating. Called and got same-day service call.”
– Barbara M.
- Barbara M.
“Jeff was awesome. He kept me informed and got things fixed timely.”
– Kevin W.
- Kevin W.
“Alex is always on time, courteous, and efficient. He explains what he’s doing, analysis and recommendations for service, and completes the job as proposed. We always are glad when Alex is our service rep.”
– Douglas N.
- Douglas N.
“Very professional and friendly”
– Janet W.
- Janet W.
“Tim has serviced our house for years and he is outstanding. Highly recommend him. He is knowledgeable, respectful, professional and just a great person. Ponds is lucky to have him as a technician.”
– Deborah S.
- Deborah S.
“Very professional arrived on time and thorough”
– Jim R.
- Jim R.
“Excellent; knowledgable and efficient.”
– Mitch V.
- Mitch V.
“On a Sunday evening I found myself in a challenging situation when the main pipe of my water softener unexpectedly burst, leading to a considerable flood in my basement. I reached out to Ponds Plumbing & Heating after-hours service, and I must say that the response I received from Michael Bautista Tovar was nothing short of outstanding.
Despite it being a Sunday evening, this young man’s professionalism and calm demeanor immediately put me at ease as he assessed the damage and explained the plan to rectify it. His level of skill was impressive as he worked diligently to repair the line preventing further damage.
I was particularly impressed with Michael's commitment to customer satisfaction. He took the time to answer all of my questions, providing valuable insights to prevent future issues. It was clear that he takes pride in his work and genuinely cares about the well-being of his customers.
Thanks to the swift response and expertise of Michael Bautista Tovar and the Ponds Plumbing & Heating team, my basement is now dry and free from flooding. I highly recommend Pond’s Plumbing, they truly turned a potentially disastrous situation into a positive outcome. Good luck Michael on your educational path as you work towards becoming a master plumber!” – Drake B.
Despite it being a Sunday evening, this young man’s professionalism and calm demeanor immediately put me at ease as he assessed the damage and explained the plan to rectify it. His level of skill was impressive as he worked diligently to repair the line preventing further damage.
I was particularly impressed with Michael's commitment to customer satisfaction. He took the time to answer all of my questions, providing valuable insights to prevent future issues. It was clear that he takes pride in his work and genuinely cares about the well-being of his customers.
Thanks to the swift response and expertise of Michael Bautista Tovar and the Ponds Plumbing & Heating team, my basement is now dry and free from flooding. I highly recommend Pond’s Plumbing, they truly turned a potentially disastrous situation into a positive outcome. Good luck Michael on your educational path as you work towards becoming a master plumber!” – Drake B.
- Drake B.
“Tim has worked on most of our systems for several years. He does a good job and keeps the place running. In addition to our heating and AC, we have a snow melt boiler. He services and repairs them if necessary.”
– Tom S.
- Tom S.
“Alex came to do routine maintenance. I also asked him why the system was making unusual sounds. He found the problem and corrected it. He also did the maintenance needed all in a professional and helpful manner.”
– Robin H.
- Robin H.
Need HVAC Service?
Contact the experts at Pond's Plumbing, Heating and Air Conditioning.
Call us at 801-203-3526!
Pond's Plumbing, Heating and Air Conditioning proudly provides HVAC service to Bountiful, North Salt Lake, West Bountiful, Centerville, Park City and the surrounding communities. Visit our service area page for more coverage details, call us at 801-203-3526, or request service online today.