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Boiler Maintenance in Liberty 84310

“Tim is knowledgeable and highly efficient. He always offers helpful advice for day to day systems operations. I trust Tim to properly maintain my boiler and snow melt systems.” – Barry S.

Boiler Repair in South Jordan, UT 84095

“Glad he was able to come out on a short notice thought my boiler was going to explode” – Travis A.

Boiler Maintenance in Draper, UT 84020

“Tim spent the time to get my boiler running again at peak operation. He made a few adjustments. Everything is working fine now. He also had the main office set me up for a scheduled service to comply with warranty requirements. Pond’s and their people are the best.” – Joseph W.

Plumbing Repair in Sandy, UT 84093

“Logan was very friendly, helpful, and efficient. He did the work very well and quickly. Love the service Pond’s has given me and would highly recommend them.” – Cathie O.

Gas Furnace Installation in Heber City, UT 84032

“Great work and on time” – James P.

Boiler Installation in American Fork, UT 84003

“Jason and Paul have given me the best service I’ve ever had on my boiler re-pipe. Thanks!” – Gifford L.

Gas Furnace Repair in Midway, UT 84049

“We arrived home after a day working at Deer Valley to find the master bedroom temperature at 61 degrees. We normally leave the temp at 65. We raised the temp but after an hour the temp had not increased. As it was too late to call we waited until morning to contact Ponds to report the need for a service visit. The office informed us that John Wood's appointment in Park City had cancelled and he could arrive shortly. That was great news.
John arrived about 30 minutes later and proceeded to check out the furnace. He discovered that the air fan that serves the combustion chamber had failed which prevented the gas igniter from operating which shut down the gas flow – an appreciated feature. He called the office to establish whether a new motor was available and informed us that he could have a new motor at the house for installation between 2 and 3 PM that day. We advised him that we had an appointment in Orem but would be able to return by 3PM. We also indicated that we would call the office to let John know when we were enroute to coordinate times. We arrived at the house at 2:55 and John had beat us by 5 minutes. He installed the new motor and had the furnace up and running within a short time. Ponds support and John's prompt arrival on a day with temperatures in the single digits during the evening hours was wonderful and much appreciated. Thank you.” – Terry B.

Water Filter Maintenance in Midway, UT 84049

“The office kept us informed on our service request and the anticipated time for John's arrival. John called when he was enroute to our location and arrived shortly thereafter. After bringing John up to speed on my concerns he collected the information on the UV fixture which was showing signs of leakage – calcium deposits. He shut down the main water valve and reduced the water pressure in the lines before opening the UV canister and established that there was no sign of water entering the glass tube surrounding the UV light. He then cleaned up the calcium deposits on the top and side of the canister, reset the UV light and secured the cap. He made a call to see if any UV light replacement kits were available so the light could be replaced since it was time to replace the light. Unfortunately none were available and since I had already done the research he said it would be quicker for me to order a replacement kit and ensure that I get faucet washer grease to apply to the o-ring prior to resetting the cap to prevent any further leakage from that area. John was professional and explained what was going on and how to quickly get things back in working order with a UV replacement kit.” – Terry B.

Plumbing Installation in Holladay, UT 84121

“Steve did a very good job installing our new ice maker. He is personable and professional. He was on time and finished the work in a reasonable length of time. We would definitely recommend Steve.” – Joel R.

Plumbing Repair in Pleasant View, UT 84414

“Great service and quick. Saved the day.” – Scott C.