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Testimonials Articles

Air Conditioner Maintenance in Salt Lake City, UT 84108

June 21, 2024
“Alex was really efficient, professional and personable.” – John P. Continue Reading

Water Heater Installation in Bountiful, UT 84010

June 21, 2024
“Luke Clement performed the diagnosis and installation of a new water heater. He was very polite and professional and efficient at his work. He left the area clean when he finished.” – MILO P. Continue Reading

Air Conditioner Maintenance in Bountiful, UT 84010

June 19, 2024
“Alex was very thorough and explained what was needed so I could understand. Alex was courteous and respectful and I have requested his services in the future. Thanks Alex!” – Mary O. Continue Reading

Air Conditioner Repair in Park City, UT 84098

June 17, 2024
“Tim Rocks!” – Lee M. Continue Reading

Boiler Repair in Park City, UT 84060

June 16, 2024
“Tim is a true professional and always responds and communicates well on the diagnosis and fixes for the problem. I trust him in my home and that he will do the job and follow up.” – Paul P. Continue Reading

Air Conditioner Maintenance in Salt Lake City, UT 84121

June 11, 2024
“Alex has serviced our equipment for a few years and does a great job….” – Sasha B. Continue Reading

Air Conditioner Maintenance in Bountiful, UT 84010

June 1, 2024
“Tim knew exactly how to maintain and fix our air conditioner. He answered all questions and gave us good information on new air conditioner and furnace. Tim was perfect.” – Barbara S. Continue Reading

Air Conditioner Replacement in Bountiful, UT 84010

May 23, 2024
“I grateful to have Alex return to service our air conditioner. He replaced the outside coil as it needed. He was prompt, worked conscientiously, and finished the same day. We always enjoy having Alex do our AC and boiler service.” – Douglas N. Continue Reading

Air Conditioner Maintenance in Salt Lake City, UT 84103

May 23, 2024
“Brian explained the problem well and repaired it right away.” – Claire S. Continue Reading

Plumbing Repair in Park City, UT 84060

May 21, 2024
“Outstanding service with a great attitude.” – JT H. Continue Reading

Air Conditioner Repair in Layton, UT 84040

May 20, 2024
“Excellent job !” – Sterling B. Continue Reading

Home Automation System Replacement in Salt Lake City, UT 84108

May 16, 2024
“Been with Ponds since 2008 and still happy with the majority of service people working for the company!” – Alicia B. Continue Reading

Air Conditioner Repair in Salt Lake City, UT 84103

May 14, 2024
“Excellent work! Brian is a great guy who clearly knows his stuff!” – Meir S. Continue Reading

Gas Furnace Repair in Farmington 84025

May 6, 2024
“Wow! Alex is so professional and thorough. He never leaves until he has solved the problem. Great to have him service my furnace.” – Elouise L. Continue Reading

Plumbing Repair in Salt Lake City, UT 84092

May 1, 2024
“Michael knew exactly what to do and did it efficiently and carefully” – Bob A. Continue Reading

Air Conditioner Repair in Bountiful, UT 84010

April 26, 2024
“Alex has serviced our Boiler & A/C in the past. Today he was two hours earlier than the appointment, went right to work and determined our problem immediately. The office checked on the warranty, and an estimate was available within an hour. He explained his findings and detailed the needed repairs. He is always courteous… Continue Reading

Gas Furnace Replacement in Park City, UT 84060

April 16, 2024
“Couldn't have been better” – Pamalyn B. Hopkins H. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

March 27, 2024
“I felt he did an excellent job. Answered all questions and left everything clean.” – David N. Continue Reading

Soft water system Installation in Salt Lake City, UT 84121

March 22, 2024
“Mike did a great job. We will enjoy our new system. Thank you!” – Sasha L. Continue Reading

Water Heater Replacement in Salt Lake City, UT 84103

March 21, 2024
“Great service and quality work. Technician was punctual, polite, and efficient. Would call them again.” – Ralf V. Continue Reading

Water Heater Replacement in Farmington 84025

March 19, 2024
“Thanks for helping when appliances go bad. Grateful for the courteous response.” – ELOUISE L. Continue Reading

Radiant Flooring Maintenance in Park City, UT 84098

March 18, 2024
“We needed an overview of the system of the home we purchased… Ponds installed this about 20 years ago… Tim was helpful and knowledgable and we look forward to maintaining a relationship with him and the company in the years ahead. Thank you.” – Kimberly K. Continue Reading

Plumbing Repair in Salt Lake City, UT 84120

March 16, 2024
“Service was prompt and done very well.” – Matt O. Continue Reading

Gas Furnace Replacement in Bountiful, UT 84010

March 6, 2024
“Travis was very helpful explaining the different choices and comparing to repair prices. No pressure to make an immediate decision.” – Ann M. Continue Reading

Radiant Flooring Repair in Salt Lake City, UT 84103

February 27, 2024
“efficient, effective and friendly service. Thanks!” – Meir S. Continue Reading

Gas Furnace Repair in Bountiful, UT 84010-2919

February 26, 2024
“Thank you every one so very nice.” – Carol R. Continue Reading

Boiler Repair in Salt Lake City, UT 84108

February 24, 2024
“great job” – Dorothee M. Continue Reading

Other Repair in Park City, UT 84098

February 23, 2024
“Luke and another technician came and checked the problem (it turned out to be the roof not the steamer in the shower) They were very professional and courteous and did a great job assessing the problem. Very quick too!” – Margaret R. Continue Reading

Boiler Maintenance in Salt Lake City, UT 84102

February 21, 2024
“Malik was professional, knowledgeable, timely and did a great job. He communicated to us so we were aware of the issues. Would definitely have him back!” – Jhn C. Continue Reading

Plumbing Repair in Salt Lake City, UT 84102

February 20, 2024
“Michael was great – fast, informative and efficient.” – Dhyan W. Continue Reading

Boiler Maintenance in Bountiful, UT 84010

February 13, 2024
“Malik was great, appreciated his thoughtfulness and enthusiasm” – Sean O. Continue Reading

Plumbing Replacement in Bountiful, UT 84010

February 10, 2024
“Perfect” – Anita H. Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

February 5, 2024
“Luke was great. He understood the problem and took care of it. Very professional. Thank you Luke and Ponds for excellent work.” – Reid S. Continue Reading

Heat Pump Replacement in Salt Lake City, UT 84124

January 31, 2024
“Excellent evaluation for replacing furnace/AC with heat pump. Thorough and answered all of our questions.” – Mark E. Continue Reading

Gas Furnace Maintenance in West Bountiful, UT 84087

January 11, 2024
“Alex dud a great job. He was very efficient and friendly. He also explained the work he did.” – James B. Continue Reading

Boiler Maintenance in Ogden, UT 84401

January 5, 2024
“Tim is THE MAN. Could not be happier with his expertise. And it is always great to visit with him.” – Jeffrey B. Continue Reading

Radiant Flooring Repair in Bountiful, UT 84010

December 27, 2023
“Tim is fantastic. He was very helpful in every way. He answered his phone early morning at a parts house; we were able to possibly diagnose the issue over facetime so he had the part when he got here. He let me know his scheduled time to come, was prompt, friendly, explained everything along the… Continue Reading

Plumbing Repair in West Bountiful, UT 84087

December 21, 2023
“Thank you Nate. Nice talking to you while working. Great job.” – Folafolaga A. Continue Reading

Boiler Repair in Salt Lake City, UT 84103

December 19, 2023
“Always come through at a reasonable price. Very personable and accommodating.” – B C. Continue Reading

Plumbing Replacement in Park City, UT 84108

December 17, 2023
“Mike came out on a Saturday and quickly resolved a problem with our pressure reducer valve. He was great, very friendly and professional. Even more impressive, Ralph Pond heard from the answering service that we had a problem and interrupted his day to call us and make sure we were OK. Now that is great… Continue Reading

Plumbing Repair in Park City, UT 84098

December 15, 2023
“Excellent as always – timely, communication great, execution flawless. Thank you Nate!” – Matt K. Continue Reading

Gas Furnace Repair in Salt Lake City, UT 84054

December 13, 2023
“Alex was great, very knowledgeable and informative. Excellent customer service” – Garrett C. Continue Reading

Boiler Maintenance in Bountiful, UT 84010

December 7, 2023
“Had a problem with operating. Called and got same-day service call.” – Barbara M. Continue Reading

Boiler Repair in Salt Lake City, UT 84101

December 7, 2023
“Jeff was awesome. He kept me informed and got things fixed timely.” – Kevin W. Continue Reading

Boiler Maintenance in Bountiful, UT 84010

December 6, 2023
“Alex is always on time, courteous, and efficient. He explains what he’s doing, analysis and recommendations for service, and completes the job as proposed. We always are glad when Alex is our service rep.” – Douglas N. Continue Reading

Plumbing Installation in Kaysville, UT 84037-4131

December 6, 2023
“Very professional and friendly” – Janet W. Continue Reading

Boiler Maintenance in Park City, UT 84098

December 5, 2023
“Tim has serviced our house for years and he is outstanding. Highly recommend him. He is knowledgeable, respectful, professional and just a great person. Ponds is lucky to have him as a technician.” – Deborah S. Continue Reading

Boiler Repair in Park City, UT 84098

December 5, 2023
“Very professional arrived on time and thorough” – Jim R. Continue Reading

Plumbing Maintenance in Centerville, UT 84014

December 5, 2023
“Excellent; knowledgable and efficient.” – Mitch V. Continue Reading

Plumbing Repair in North Salt Lake, UT 84054

November 20, 2023
“On a Sunday evening I found myself in a challenging situation when the main pipe of my water softener unexpectedly burst, leading to a considerable flood in my basement. I reached out to Ponds Plumbing & Heating after-hours service, and I must say that the response I received from Michael Bautista Tovar was nothing short… Continue Reading

Boiler Repair in Park City, UT 84098-6254

November 16, 2023
“Tim has worked on most of our systems for several years. He does a good job and keeps the place running. In addition to our heating and AC, we have a snow melt boiler. He services and repairs them if necessary.” – Tom S. Continue Reading

Boiler Repair in Salt Lake City, UT 84102

November 13, 2023
“Alex came to do routine maintenance. I also asked him why the system was making unusual sounds. He found the problem and corrected it. He also did the maintenance needed all in a professional and helpful manner.” – Robin H. Continue Reading

Radiant Flooring Repair in Salt Lake City, UT 84109

November 10, 2023
“Great experience! He diagnosed and fixed the problem promptly. And also helped me to figure out how to use my heat pump. I hope you send him again.” – William D. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

November 9, 2023
“Alex has serviced my furnace and air conditioner multiple times. He is always very friendly and presents himself and Pond's well. Alex explains what he did and reviews how my system is doing. This time he gave me a couple of bids on items that are not working as well and may need to be… Continue Reading

Soft water system Replacement in Layton, UT 84040

October 31, 2023
“Good job.” – Helene R. Continue Reading

Gas Furnace Maintenance in Park City, UT 84060

October 31, 2023
“Tim is very skilled and always reliable.” – Camilla H. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010-8221

October 20, 2023
“Tim is extremely knowledgeable and capable. He’s careful and thorough.” – Vicky W. Continue Reading

Boiler Maintenance in Salt Lake City, UT 84116

October 19, 2023
“Jeff was on time and got straight to work on the boiler maintenance. He did a very thorough job of inspecting and cleaning the boiler and other system components. He is very knowledgable and helped me lay out a plan for upgrading the system to improve performance and efficiency.” – Ron S. Continue Reading

Plumbing Installation in Salt Lake City, UT 84108

October 17, 2023
“Willy did exactly what I needed him to do in a timely manner.” – Shirley S. Continue Reading

Soft Water System Maintenance in North Salt Lake, UT 84054

October 6, 2023
“Came quickly. Answered all my questions. Made sure everything was in good order. I trust Ponds” – Julene R. Continue Reading

Maintenance in Salt Lake City, UT 84103

October 5, 2023
“John Wood did, AS ALWAYS, an outstanding job for us. We trust him with our life, possessions, property, and everything else that is precious to us. We look forward to his visits and to having him in our home. He is highly aware of the needs of his clients and his detail-oriented approach to every… Continue Reading

Plumbing Maintenance in North Salt Lake, UT 84054

October 5, 2023
“I was super glad that my scheduled appointment got bumped up 4 days early. Luke was personable and explained the issue and resolution to me. Even pointers on what to look out for in the future. He was respectful of my house and property. I always call Ponds Plumbing for business and home needs.” –… Continue Reading

Air Conditioner Maintenance in Lehi, UT 84043

October 3, 2023
“First of all they got me on their schedule much quicker than I thought. Tim was very professional and thorough. He went above and beyond in my eyes. Made sure everything little thing was perfect before leaving. He cleaned up and didn’t leave a mess either.” – Robert L. Continue Reading

Boiler Maintenance in Salt Lake City, UT 84121

October 1, 2023
“Great service” – David B. Continue Reading

Boiler Maintenance in Salt Lake City, UT 84117

September 30, 2023
“Jeff was very competent, efficient, pleasant, and answered all my questions about my gas furnace and boiler.” – Cynthia G. Continue Reading

Water Heater Repair in North Salt Lake, UT 84054

September 29, 2023
“Michael was great at explaining the problem and his solution, estimating the costs up front. His work was meticulous and he left the area cleaner than he found it!” – Philip T. Continue Reading

Maintenance in Salt Lake City, UT 84103

September 27, 2023
“Both Tim and Travis were patient and thorough in inspecting the HVAC and boiler systems and provided great advice.” – Meir S. Continue Reading

Water Heater Installation in Bountiful, UT 84010

September 27, 2023
“Did a great job. put down cloths to keep carpets clean. Very organized. Answered all questions. Very polite” – David N. Continue Reading

Air Conditioner Maintenance in Salt Lake City, UT 84103

September 27, 2023
“Travis was terrific, recommended a course of action that could save me a lot of money. Thank you, Travis!” – Ira R. Continue Reading

Plumbing Repair in Magna, UT 84044

September 26, 2023
“We have had Luke Allred come out to our home twice now, once to service our hot water heater, and this last time to repair hardware and pipes in our showers and tub. Each time he has come by he has always been great at what he does. He explains everything and does a great… Continue Reading

Air Conditioner Repair in North Salt Lake, UT 84054

September 16, 2023
“Tim arrived quickly and was able to assess what was wrong. He explained everything clearly and was easy to talk to. He fixed the problem and answered all our questions. I trust him” – Julene R. Continue Reading

Maintenance in Salt Lake City, UT 84105

September 13, 2023
“Alex is always friendly, timely, and professional. He went above & beyond making sure all my HVAC & water systems were functioning efficiently. Very satisfied with Pond’s people & Company.” – Eric A. Continue Reading

Water Heater Maintenance in Park City, UT 84060

September 12, 2023
“Prompt, polite and professional. Very happy with the service.” – Michael B. Continue Reading

Ductless Mini-Split Installation in Bountiful, UT 84010

September 9, 2023
“All who came to my home during the installation were professional, highly skilled, patient and kind (I had a lot of questions!). Their work was exemplary. They were always prompt, friendly, helpful and mindful during each step of the process. I appreciated their good humor when things went awry and their creativity in dealing with… Continue Reading

Air Conditioner Repair in Bountiful, UT 84010

August 29, 2023
“Jeff Child was outstanding. Very polite, professional and efficient.” – Craig P. Continue Reading

Air Conditioner Maintenance in Salt Lake City, UT 84102

August 28, 2023
“Ponds is very responsive and Brian is a great guy who knows his stuff. Definitely recommended!” – Robb E. Continue Reading

Boiler Maintenance in Park City, UT 84060-6509

August 23, 2023
“On time, professional, knowledgeable, transparent, plan of action in place when service completed… Fantastic Day!!!” – Mark M. Continue Reading

Plumbing Replacement in Layton, UT 84041

August 22, 2023
“William was on time, came in looked over what needed to be replaced & went to work. After working on our items he noticed that there wasn’t a drain on our recirculating hot water line & asked if we’d like to add one which we did, he also made some suggestions that will definitely help… Continue Reading

Air Conditioner Repair in Roy, UT 84067

August 18, 2023
“Jeff went out and noticed the disconnect was off. He called me and asked if anyone had been on the roof lately. I said I didn’t know. He then called me back to say that someone must have been out there earlier in the week because there were new air filters in the unit and… Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010-7322

August 17, 2023
“Performed service in a timely and professional manner, very friendly and knowledgeable” – Reid s. Continue Reading

Plumbing Replacement in Bountiful, UT 84010

August 10, 2023
“Excellent job” – Donna W. Continue Reading

Plumbing Maintenance in Salt Lake City, UT 84102

August 4, 2023
“Luke was on time and did a good job analyzing and addressing our outside drain issue. Good guy, knows what he’s doing. Very good service.” – Robb E. Continue Reading

Air Conditioner Maintenance in Bountiful, UT 84010

August 1, 2023
“Pleased with the service and the technician” – Norm K. Continue Reading

Air Conditioner Maintenance in Salt Lake City, UT 84121

July 31, 2023
“thank you, Jenna! Well done!” – Sasha B. Continue Reading

Air Conditioner Maintenance in Park City, UT 84060

July 26, 2023
“Jeff is professional, friendly, knowledgeable and committed to client satisfaction. Before Jeff came to do our semi annual maintenance, we were thinking of moving to another company. Jeff saved the relationship. Thank you Jeff Child” – Katherine M. Continue Reading

Air Conditioner Repair in Salt Lake City, UT 84102

July 21, 2023
“Brian is great guy and does professional work. On time, and with clear explanation. Recommend using Pond’s.” – Robb E. Continue Reading

Air Conditioner Repair in Ogden, UT 84403

July 5, 2023
“Tim was knowledgeable and fast! the problem was identified and fixed within 45 mins – couldn’t be happier!” – Deanna B. Continue Reading

Air Conditioner Maintenance in Salt Lake City, UT 84106

July 2, 2023
“Alex was diligent and very polite.” – christiane p. Continue Reading

Plumbing Installation in Bountiful, UT 84010

June 27, 2023
“Nate and his tech were very professional and efficient. They were considerate regarding the newly placed flooring and kept everything neat and clean. Their work mimics my over the years experience with Pond’s. Courteous, professional, and efficient.” – Robin H. Continue Reading

Air Conditioner Maintenance in North Salt Lake, UT 84054

June 27, 2023
“Jenna showed up right on time and did a great job on our AC maintenance.” – David G. Continue Reading

Water Heater Maintenance in Salt Lake City, UT 84047

June 26, 2023
“Good knowledge” – David P. Continue Reading

Air Conditioner Maintenance in Bountiful, UT 84010

June 17, 2023
“Tim kept me informed of what he was doing any why. Tim appeared very professional and knowledgeable. I hope that he will be the one who will do my boiler and a/c maintenance next year.” – Roger N. Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

June 13, 2023
“Friendly, professional and informative. Thank you!” – Kris L. Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

June 12, 2023
“Perfect in every way. Fast, reliable service with friendly manner – pleasure to work with.” – Anita H. Continue Reading

Air Conditioner Maintenance in Bountiful, UT 84010

June 12, 2023
“Excellent job!” – James Y. Continue Reading

Whole House Dehumidifier Maintenance in Bountiful, UT 84087

June 2, 2023
“Brian help me understand my system.” – Gerald J. Continue Reading

Plumbing Repair in Salt Lake City, UT 84123

May 22, 2023
“Willie did a great job!!” – John B. Continue Reading

Air Conditioner Repair in Bountiful, UT 84010

May 19, 2023
“Jeff was courteous, professional, and explained well what was wrong and how it would be fixed. He gave us a timely estimate that was exactly the cost and he made an extra inquiry for us about a previous service the company had provided” – Douglas N. Continue Reading

Air Conditioner Maintenance in Bountiful, UT 84010

May 9, 2023
“I have always trusted Ponds and I really like Jenna Carter. She has been out to us twice now and would like to see her in the fall .” – Carol R. Continue Reading

Water Heater Repair in Salt Lake City, UT 84087

May 3, 2023
“Nate was very knowledgeable on the system. I'm grateful that he was able to fix our water heater” – Darryl R. Continue Reading

Plumbing Replacement in North Salt Lake, UT 84054

May 3, 2023
“Nate was super helpful with some work on our exterior faucets. He gave me options and came up with some great solutions. A really good person to work with. He even fit us into his schedule a few days earlier than planned. A great experience with Ponds, as usual.” – Dave G. Continue Reading

Water Heater Installation in North Salt Lake, UT 84054

April 18, 2023
“Pond's always is quick and does a great job. they always stand by there word. they are my go to HVAC and Plumber.” – Kurt P. Continue Reading

Plumbing Repair in Other 84310

April 12, 2023
“Nate and Willie were thorough and efficient. After completing repairs they carefully inspected the work to ensure there were no leaks or other defects in workmanship.” – Barry S. Continue Reading

Tankless Water Heater Maintenance in Kaysville, UT 84037

March 28, 2023
“He was knowledgeable and spent the time to make sure it was calibrated correctly and working properly. Pleasant to work with as well.” – LeAnn M. Continue Reading

Gas Furnace Repair in Layton, UT 84040

March 23, 2023
“The problem was diagnosed early in March but the parts were not available for two weeks. Alex got our furnace running temporarily with parts he had on the truck. He returned on March 21,2023 and completed the furnace repair.” – Sterling B. Continue Reading

Soft water system Replacement in South Weber, UT 84405

March 20, 2023
“Luke and Willie were awesome! They were actually able to show up earlier than we had originally scheduled to take a look at the water softener. At 17 years old, we knew that it would have to be replaced. The guys assessed it, went to the shop and picked up a new unit, came back… Continue Reading

Boiler Repair in Ogden, UT 84401

March 18, 2023
“Tim and Dennis identified the problem and fixed it. Look forward to having them work on my boiler in the future.” – Jeffrey B. Continue Reading

Boiler Maintenance in Salt Lake City, UT 84105

March 10, 2023
“John was the most professional and knowledgeable technician that we have ever had service our boiler! Without hesitation, I recommend John(Ponds) to anyone in the area that has a boiler for heating. John is very knowledgeable about boilers. His review of our system was thorough. He quickly assessed our boilers situation, addressed a disabled safety… Continue Reading

Plumbing Replacement in Salt Lake City, UT 84104-3451

March 10, 2023
“Nate was very thorough in his evaluation and the proper outcome to complete the plumbing work for our home.” – Ron R. Continue Reading

Gas Furnace Replacement in North Salt Lake, UT 84054

March 10, 2023
“Our technician was professional.” – Randy R. Continue Reading

Boiler Repair in Park City, UT 84098

March 8, 2023
“Alex was prompt, fixed the problem and kept us informed on the repair status. I would highly recommend Ponds and Alex as a technician.” – Laurie Z. Continue Reading

Boiler Maintenance in Bountiful, UT 84010

March 8, 2023
“They were on time, courteous, and efficient. Tim took the time to discuss with me my understanding and computer workings of the boiler and reasons for faulting. He also checked on various costs associated with other repair items.” – Douglas N. Continue Reading

Gas Furnace Repair in North Salt Lake, UT 84054

March 2, 2023
“on time got it fixed quick very preprofessional, that is the way Ponds is every time I call, I can always trust them.” – Kurt P. Continue Reading

Heat Pump Repair in North Salt Lake, UT 84054

March 1, 2023
“Knowledgeable, Friendly and checked for anything and everything that could possible cause our heating problem and melting rubber smell. Everything turned out to be working fine.” – Garrett C. Continue Reading

Boiler Repair in Liberty, UT 84310

February 21, 2023
“Jeff did a thorough diagnosis and clearly communicated his findings. He discussed component replacements options, made arrangements to have some parts delivered by Jon Arbuckle who stayed on site to help with the work. After replacing the defective components they restarted the system and carefully checked to ensure the it was operating properly. Jeff reviewed… Continue Reading

Gas Furnace Maintenance in Salt Lake City, UT 84121

February 17, 2023
“Jeff is exceptionally seasoned and skilled. He was meticulous in the servicing and repair of our furnace. He explained every detail, answered all questions and was very courteous and professional. Thank you for your service!” – Jay B. Continue Reading

Boiler Repair in Holladay, UT 84117

February 6, 2023
“He is always efficient, pleasant does a great job. He’s helped us for years. Always professional and easy to work with and super helpful!” – Simone M. Continue Reading

Boiler Maintenance in Park City, UT 84060

February 6, 2023
“Tim was on time, communicated well, did a thorough job and a thorough explanation. He was very professional.” – Julie P. Continue Reading

Gas Furnace Maintenance in South Jordan, UT 84095

February 3, 2023
“Very impressed with Alex. He’s very knowledgeable and skilled.” – Dick B. Continue Reading

Gas Furnace Repair in Other 84092

January 31, 2023
“We cannot say enough great things about the professionalism, knowledge, skill and courtesy that we experienced from Tim and Jeff from Pond’s Plumbing Heating & Air Conditioning, who diagnosed two furnaces in our home that were non-functioning. These guys left no stone unturned with regard to examining, determining, explaining and remedying the issues with both… Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

January 31, 2023
“I appreciated how they listened to us and our concerns. They came to do one job and were willing to do a second job for us. They cleaned everything up. It was fun watching Steve teach his son Mason how to do things.” – Robert F. Continue Reading

Soft water system Replacement in Salt Lake City, UT 84103

January 31, 2023
“Professional and effective” – Lawrence B. Continue Reading

Boiler Maintenance in Salt Lake City, UT 84117-4312

January 31, 2023
“Explained the service he performed well and answered all my questions.” Continue Reading

Water Heater Replacement in North Salt Lake, UT 84054

January 30, 2023
“We are here in No. Salt Lake taking care of our grandkids while our Daughter and son-in-law are on vacation in Mexico. We heard a loud noise like someone was hitting the house with a bat. We looked all over the house for the noise. When we looked in the garage the water heater was… Continue Reading

Boiler Repair in Salt Lake City, UT 84106

January 29, 2023
“John came in and did a thorough assessment and diagnosis of our heating system and repaired a few items and made some adjustments and when he left it was working correctly.” – Ed S. Continue Reading

Water Heater Replacement in Bountiful, UT 84010

January 23, 2023
“Very knowledgeable, found the problem, replaced the water heater very fast and friendly” – Wayne D. Continue Reading

Plumbing Repair in Salt Lake City, UT 84103

January 20, 2023
“A thorough and experienced plumber; we had a leak; he found it” – Lawrence B. Continue Reading

Boiler Maintenance in Park City, UT 84036

January 19, 2023
“Good visit.” – Sandy B. Continue Reading

Soft Water System Installation in Bountiful, UT 84010

January 17, 2023
“Very courteous showed a lot of respect. Wore shoe coverings which I appreciated a great deal. They both seem very knowledgeable. I would recommend this team and this company to all my family and friends!” – Hazel S. Continue Reading

Water Softener Replacement in Layton, UT 84041

January 16, 2023
“They were very efficient, professional, nice and friendly to work with!” – Willie G. Continue Reading

Plumbing Repair in Salt Lake City, UT 84121

January 16, 2023
“Very nice, helpful, and quick. He sets a very good example as an employee of your company.” – Marilyn P. Continue Reading

Plumbing Repair in Layton, UT 84075

January 13, 2023
“I just wanted to take a moment to appreciate the hard work of Jenna and Luke. They were communicative and friendly every step of the process. Luke & Jenna went above and beyond to repair the plumbing in my mechanical room. Highly recommend Pond’s to anyone needing any kind of plumbing or HVAC work.” –… Continue Reading

Gas Furnace Installation in Bountiful, UT 84010

January 13, 2023
“Very polite and very capable. Did a super job.” – Mike H. Continue Reading

Plumbing Repair in Bountiful, UT 84010

January 11, 2023
“William did a fine job. Efficient and well done. He removed and discarded an old under counter hot water dispenser that had rusted.” – Jim M. Continue Reading

Whole House Humidifier Replacement in Wood Cross, UT 84087

January 10, 2023
“Brian did great job!!!!!! You ought to give him a raise.” – Gerald J. Continue Reading

Plumbing Repair in Layton, UT 84040

January 9, 2023
“Friendly, efficient, and knowledgeable! I’ll call them again if I have any plumbing issues.” – Ann C. Continue Reading

Boiler Repair in Park City, UT 84060

January 7, 2023
“Tim is excellent and found items I didn’t know were a potential issue, including small gas leaks which all other companies told me was P-trap smell. Tim and new trainee Dennis were excellent, courteous, and knowledgeable. Tim returned today and solved overall issues.” – Paul P. Continue Reading

Gas Furnace Maintenance in Salt Lake City, UT 84108

January 5, 2023
“Excellent! Very efficient and professional.” – Susan O. Continue Reading

Plumbing Repair in Salt Lake City, UT 84103

January 3, 2023
“Willie was on time, personable, courteous, and efficient. The work was done quick was done quickly – no fuss or muss. My entire experience with Pond’s for several years has been wonderful, I would recommend them highly and am grateful for their honest and thoughtful service.” – Karen M. Continue Reading

Gas Furnace Maintenance in Lehi, UT 84043

January 2, 2023
“Alex was very pleasant and he explained everything to my satisfaction. This is the second time he had done the maintenance on my AC/Furnace unit. I would like to request him to be my maintenance/repair man for all my future needs.” – Carl M. Continue Reading

Plumbing Repair in Salt Lake City, UT 84105

January 2, 2023
“On time, very pleased” – Elaine F. Continue Reading

Plumbing Repair in Salt Lake City, UT 84093

December 19, 2022
“Everyone is super great at their jobs. Love the work they do and do it very well.” – Cathie O. Continue Reading

Boiler Maintenance in Bountiful, UT 84010

December 19, 2022
“John is very professional and is very knowledgeable about our boiler-heating system. The work that he did was exceptional and thorough. Pond’s has been and will be our resource for all heating and cooling concerns for our home. John and the other techs that have worked on our system have proven to be well versed… Continue Reading

Plumbing Repair in Salt Lake City, UT 84093

December 13, 2022
“These guys were the best! Friendly and very efficient.” – Cathie O. Continue Reading

Gas Furnace Maintenance in Layton, UT 84041

December 12, 2022
“Jenna was very polite and did a great job!” – Doug K. Continue Reading

Boiler Maintenance in Salt Lake City, UT 84103

December 12, 2022
“John is terrific! We are delighted to have him maintain our system.” – Richard B. Continue Reading

Plumbing Replacement in Salt Lake City, UT 84115

December 9, 2022
“I called Pond’s to have a disposal replaced in a breakroom in a commercial building I manage. Kim answered my call and was so professional and contacted my tenant and arraigned for a plumber to come out the same day and replace it. Kim also was able to update some contact information on my account… Continue Reading

Gas Furnace Maintenance in Park City, UT 84060

December 8, 2022
“Tim has always done a wonderful job taking care of our furnace & air conditioners . He is trustworthy, conscientious & professional.” – Terry M. Continue Reading

Water Heater Replacement in Bountiful, UT 84010

December 6, 2022
“Hard workers. Very affable. Efficient.” – Richard B. Continue Reading

Gas Furnace Repair in Roy, UT 84067

December 6, 2022
“Alex was awesome! He did a thorough job checking everything and explaining what he did!” – Ann J. Continue Reading

Gas Furnace Maintenance in Park City, UT 84060

December 5, 2022
“Jenna was amazing. She is knowledgeable and had great attention to detail. I hope she comes back for my next service! Thank you.” – Julie H. Continue Reading

Plumbing Repair in Salt Lake City, UT 84117

December 3, 2022
“Steve and Mason are the best. Smart, friendly, responsive. Did I say smart and friendly? Best I’ve ever had.” – Jim M. Continue Reading

Boiler Maintenance in Liberty 84310

November 29, 2022
“Tim is knowledgeable and highly efficient. He always offers helpful advice for day to day systems operations. I trust Tim to properly maintain my boiler and snow melt systems.” – Barry S. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

November 29, 2022
“She did an excellent job.” – Bill W. Continue Reading

Boiler Maintenance in Park City, UT 84060

November 23, 2022
“Alex did an excellent job. Great communication as well” – Ryan R. Continue Reading

Gas Furnace Installation in Salt Lake City, UT 84120

November 22, 2022
“We are pleased with the work provided” – Richard A. Continue Reading

Boiler Repair in Salt Lake City, UT 84117

November 17, 2022
“Ponds always provides quality, reliable service! Griffin was great, communicated through the entire process, problem-solved and repaired the issue immediately. Thank you so much for another great experience!” – Ashley G. Continue Reading

Gas Furnace Repair in North Salt Lake, UT 84054

November 14, 2022
“The service was great as always and the tech was very knowledgeable and friendly.” – Melanie C. Continue Reading

Boiler Repair in South Jordan, UT 84095

November 12, 2022
“Glad he was able to come out on a short notice thought my boiler was going to explode” – Travis A. Continue Reading

Dishwasher Repair in North Salt Lake, UT 84054

November 11, 2022
“Great job! Thanks for the timely good work!!” – Paul R. Continue Reading

Plumbing Repair in Centerville, UT 84014

November 10, 2022
“Outstanding.” – Deanna C. Continue Reading

Gas Furnace Maintenance in Park City, UT 84060

November 8, 2022
“Tim is always thorough and answers any questions I have.” – Camilla H. Continue Reading

Boiler Repair in Salt Lake City, UT 84103

November 7, 2022
“Great. Very responsive on a weekend” – John N. Continue Reading

Plumbing Repair in Salt Lake City, UT 84094

November 7, 2022
“Very professional, knowledgeable, and took the time to thoroughly explain the issue I was having and the process of how he was going to make the repair.” – Kara B. Continue Reading

Plumbing Repair in Centerville, UT 84014

November 4, 2022
“Was friendly and courteous. He was able to isolate and repair leaks. I appreciate his skills greatly.” – Deanna C. Continue Reading

Radiant Flooring Repair in Bountiful, UT 84010

November 2, 2022
“So far so good.” – Cathy B. Continue Reading

Plumbing Repair in Park City, UT 84036

October 20, 2022
“Pond’s is professional, responsive, and always has a solution. We have worked with Steve Snowball several times and are so grateful for his knowledge, dedication, and service. We highly recommend them!” – Katie B. Continue Reading

Boiler Maintenance in Draper, UT 84020

September 30, 2022
“Tim spent the time to get my boiler running again at peak operation. He made a few adjustments. Everything is working fine now. He also had the main office set me up for a scheduled service to comply with warranty requirements. Pond’s and their people are the best.” – Joseph W. Continue Reading

Water Filtration Installation in Bountiful, UT 84010

September 28, 2022
“As always, Pond’s personnel were courteous and articulate explaining what the were doing and how it works. They’re also quite cheerful, which is always nice when dealing with service people!” – William F. Continue Reading

Contract Maintenance in Bountiful, UT 84010

September 27, 2022
“Other than a miscommunication from the scheduler as to appointment time, everything was great! Alex is polite, courteous, articulate and knowledgeable.” – William F. Continue Reading

Air Conditioner Maintenance in Salt Lake City, UT 84115

August 20, 2022
“Always happy with my service.” – Suzanne F. Continue Reading

Air Conditioner Repair in Salt Lake City, UT 84103

June 20, 2022
“Absolutely the epitome of awesome. We are happily and pleasantly addicted to this company and think they’re the cat’s pajamas as well as the bees knees. Never in the history of ever has Pond’s ever provided anything less than super stellar service. John Wood is perfect with EVERYTHING along with Travis, Jon, Griffin, Tim and… Continue Reading

Water Heater Installation in Bountiful, UT 84010

June 15, 2022
“Steve Snowball came and took out our old heater and installed two new heaters and replaced a faucet that was broken. His work was impeccable. He’s personal, knowledgeable, and never in a rush. He works hard and efficiently, but you get the sense he’s very thorough and the work is always impeccable when he’s done…including… Continue Reading

Plumbing Repair in Salt Lake City, UT 84104

June 15, 2022
“Very professional in his mannerism and knowledge.” – Ron R. Continue Reading

Plumbing Repair in Salt Lake City, UT 84105

April 18, 2022
“Great experience with Ponds. Kris assembled the team and diagnose the problem that other plumbers could not. So very pleased with the work that Juan and Gage did for us. Thank you so much Ponds! I highly recommend your services to anyone. Thank you again.” – Joe Z. Continue Reading

Gas Furnace Maintenance in Salt Lake City, UT 84095

February 5, 2022
“Very impressed with Ponds and technician Jake Traener. I’ve been using Ponds Heating for well over 30 years and they never disappoint.” – Dick B. Continue Reading

Plumbing Repair in Sandy, UT 84093

January 6, 2022
“Logan was very friendly, helpful, and efficient. He did the work very well and quickly. Love the service Pond’s has given me and would highly recommend them.” – Cathie O. Continue Reading

Gas Furnace Maintenance in Fruit Heights, UT 84037

January 6, 2022
“Jake Treanor was well qualified and very friendly. We enjoyed having him here. We would gladly have him again.” – Gary S. Continue Reading

Boiler Maintenance in Park City, UT 84060

October 29, 2021
“Tim is great! Always fixes the problem” – Tracy C. Continue Reading

Gas Furnace Installation in Heber City, UT 84032

August 13, 2021
“Great work and on time” – James P. Continue Reading

HVAC Repair in Salt Lake City, UT 84115

June 7, 2021
“John is professional, friendly, knowledgeable and will fix the problem correctly. Thank you John Woods and Ponds Plumbing for a great job!!” – Johnstone Supply Continue Reading

Water Heater Replacement in Bountiful, UT 84010

April 22, 2021
“Steve and Chance just replaced my water heater today and did an exemplary job. Both were pleasant and professional. I am grateful that they were able to come so quickly as I only called this morning. Thanks to everyone!!” – Liz S. Continue Reading

Air Conditioner Maintenance in Salt Lake City, UT 84101

March 22, 2021
“Lee was prompt, friendly and very thorough. He was a pleasure.” – Ira R. Continue Reading

Water Heater Installation in North Salt Lake, UT 84054

February 16, 2021
“John Wood was awesome. He explained everything and knew what he was doing. I appreciate him answering all my questions. He did a great job. Thank you!” – Jeremiah W. Continue Reading

Boiler Installation in American Fork, UT 84003

February 5, 2021
“Jason and Paul have given me the best service I’ve ever had on my boiler re-pipe. Thanks!” – Gifford L. Continue Reading

Plumbing Repair in Bountiful, UT 84010-5420

February 3, 2021
“Jerry is the man. He knew what to do, fixed it, and performed his job professionally. Good guy.” – Orval F. Continue Reading

Whole House Dehumidifier Replacement in Park City, UT 84060

January 13, 2021
“Brian replaced a humidifier and thermostat, as well as some pipes in our Park City condo. He did an excellent job for a reasonable price. There was a glitch in the plumbing problem, which was complex, so Travis came back and corrected it immediately. He also took the time to completely set up and trouble… Continue Reading

Plumbing Repair in Park City, UT 84060

January 11, 2021
“Logan was great! On time, pleasant, efficient, and he did troubleshooting and solved our plumbing issue.” – Paula P. Continue Reading

Gas Furnace Repair in North Salt Lake, UT 84054

January 8, 2021
“Great service!” – Rick G. Continue Reading

Plumbing Maintenance in Salt Lake City, UT 84103

January 5, 2021
“Great experience with Steve at Pond’s. Steve was on time, knew his stuff, was kind, wore a mask, AND fixed our problem! Couldn’t think of a way for our experience to be better if I tried. Absolutely would call them again and recommend to a friend.” – Niccole S. Continue Reading

Gas Furnace Maintenance in Park City, UT 84049

January 2, 2021
“No one better than Tim.” – Tracy C. Continue Reading

Gas Furnace Maintenance in Farmington, UT 84025

December 23, 2020
“Preston Oldham serviced the furnace and humidifier today. I must say it was the most thorough service ever! Give that man a bonus!” – Arleen B. Continue Reading

Gas Furnace Installation in Fruit Heights, UT 84037

December 23, 2020
“Brian Love and Josh Sneddon were very knowledgeable and efficient. They were polite and very hard-working and diligent. We highly recommend both of them.” – Gary s. Continue Reading

Water Heater Replacement in Salt Lake City, UT 84124

December 23, 2020
“John and his partner Chris were excellent. They went right to work and never stopped until they were done. They also serviced our furnace at the same time. I highly recommend John.” – Philip B. Continue Reading

Gas Furnace Maintenance in Salt Lake City, UT 84116

November 13, 2020
“Preston was friendly and very knowledgeable explained what he was doing, answered all my questions, he made me feel very confident in his work performance. He picked up after he was done, did not leave any messes. He will be welcomed to return here in future projects.” – Gilberto P. Continue Reading

Radiant Flooring Maintenance in Park City, UT 84098

November 4, 2020
“Tim and his assistant, Chris Hunter, did a very professional job for us. They explained and answered questions and completed the job in an efficient timely manner and we would call on them again in the future. They were pleasant and interactive. We would feel comfortable calling on ponds workers again.” – David and Juanita… Continue Reading

Plumbing Replacement in Bountiful, UT 84010

October 30, 2020
“Fabulous and friendly” – Sean O. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

October 28, 2020
“The service was timely and very professional.” – Randy M. Continue Reading

Boiler Maintenance in Salt Lake City, UT 84036

September 8, 2020
“We had trouble with our hot water/broiler suddenly not working while at our vacation home. We are not up to date on all the features of the home so we had no idea what could have happened. We called and spoke with “John” giving him the i formation we had. He immediately walked us through… Continue Reading

Plumbing Installation in North Salt Lake, UT 84054

August 17, 2020
“Logan came to our home and took the extra time to make sure our kitchen faucet worked right! He was very kind, personable and above all very hard working! Appreciated his attention to detail and not giving in on a difficult task and he did it amazingly! Thanks Logan!” – Chad R. Continue Reading

Gas Furnace Repair in Midway, UT 84049

February 20, 2020
“We arrived home after a day working at Deer Valley to find the master bedroom temperature at 61 degrees. We normally leave the temp at 65. We raised the temp but after an hour the temp had not increased. As it was too late to call we waited until morning to contact Ponds to report… Continue Reading

Water Filter Maintenance in Midway, UT 84049

February 18, 2020
“The office kept us informed on our service request and the anticipated time for John's arrival. John called when he was enroute to our location and arrived shortly thereafter. After bringing John up to speed on my concerns he collected the information on the UV fixture which was showing signs of leakage – calcium deposits.… Continue Reading

Gas Furnace Repair in Salt Lake City, UT 84101

December 26, 2019
“Tim was exceptional in determining the problem and making the repair. I found him to be clear about what he was doing and enjoyable company. He was thoughtful and considerate.” – Jan A. Continue Reading

Plumbing Repair in Centerville, UT 84014

October 24, 2019
“We were having plumbing issues that needed attention in three of our bathrooms. Jerry was a pro in taking care of all the problems and getting everything back to working order. Thanks Jerry, (and Ponds) we appreciate you so much!” – Nalani W. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

October 10, 2019
“Jake did my annual furnace today. He was very timely. He was fast, efficient and friendly. It was a pleasure to have Jake helping me in my home.” – Brenda F. Continue Reading

Plumbing Replacement in North Salt Lake, UT 84054

October 6, 2019
“Juan AND Steve were AMAZING! Emergency SATURDAY basement backup was fixed in one day with the help of Steve, who BTW was on his DAY OFF! He found a sump pump at the warehouse in SUPPORT of his co-worker Juan!. I found these gentlemen to be extremely knowledgeable, professional and beyond the call of duty… Continue Reading

Plumbing Repair in North Salt Lake, UT 84054

September 13, 2019
“Steve did a great job fixing our toilet that constantly ran. He is extremely personable and professional. Thanks Steve” – John A. Continue Reading

Plumbing Replacement in Salt Lake City, UT 84106

July 26, 2019
“Jerry did a great job replacing the drain under the sink that had been configured incorrectly by another company after a leak which damaged our basement. He also let us know about a couple of other things that need attention, which is much appreciated. Good to know before they are actually a problem! We highly… Continue Reading

Plumbing Installation in Holladay, UT 84121

June 24, 2019
“Steve did a very good job installing our new ice maker. He is personable and professional. He was on time and finished the work in a reasonable length of time. We would definitely recommend Steve.” – Joel R. Continue Reading

Water Heater Replacement in North Salt Lake, UT 84054

June 20, 2019
“When we discovered a leak in our water heater the morning we were to leave for a trip, we called Pond’s in a panic. Our call was assigned to Steve, who responded quickly and advised us on how to keep our home safe from water damage while we were gone and to avoid an expensive… Continue Reading

Water Heater Installation in North Salt Lake, UT 84054

June 20, 2019
“We had a tankless water heater put in a few months ago. First off, if you've never had one I highly recommend looking into making the change. I speak for everyone in our family when I saw we absolutely love ours. The gentleman we were working with, Steve, did a great job of bouncing ideas… Continue Reading

Plumbing Repair in Layton, UT 84040

May 21, 2019
“great service. the technician was professional and punctual.” – Ryan g. Continue Reading

Boiler Repair in Bountiful, UT 84010

May 18, 2019
“I have seldom worked with or had work done that was as professional as that by your service associate, Tim Rice. He was prompt. He was friendly. He knew what he was talking about and he shared his knowledge with me as he worked through our issues with the boiler in our home. I especially… Continue Reading

Plumbing Repair in North Salt Lake, UT 84054

May 17, 2019
“We had a pipe break in one of our bathrooms last evening, called Ponds and they were there, and rectified the problem in a timely and professional manner. Pond's plumbers have been to our home 3 or 4 times to fix various issues, and we couldn't be more pleased. Our hats off to our technician,… Continue Reading

Water Heater Replacement in Bountiful, UT 84096

April 26, 2019
“Steve and Logan did superior work, making sure to cover all requests thoroughly. I really appreciated them working our needs into the schedule and all the follow-up. Terrific customer service!” – Clysta D. Continue Reading

HVAC Maintenance in Salt Lake City, UT 84102

April 22, 2019
“Steve Snowball is awesome, he is always on top of coming in when needed and very friendly and helpful. I highly recommend ponds and seeing if Steve is available cause he does a great job!” – Avenues Proper J. Continue Reading

Radiant Flooring Repair in Centerville, UT 84014

March 18, 2019
“I’m very happy with Ponds! They have been out several times to repair my radiant heat. Tim Rice was outstanding. Always explained what he was doing. Great customer service!” – Kim B. Continue Reading

Plumbing Installation in Park City, UT 84017

March 14, 2019
“Ponds did a complete replacement of the furnaces, tankless H20 system, AC, fire alarms, and other preventative maintenance. The team (Steve, John, Patrick, Brian, and Demetri) were amazing. Punctual, friendly, knowledgeable, and clean. Tey went above and beyond to make sure that every detail was perfect.” – Bridget H. Continue Reading

Plumbing Repair in Pleasant View, UT 84414

March 10, 2019
“Great service and quick. Saved the day.” – Scott C. Continue Reading

Plumbing Repair in North Salt Lake, UT 84054

March 7, 2019
“I was extremely pleased with the service.. Andy was very knowledgeable and fast.thanks for the help.” – Rod W. Continue Reading

Plumbing Repair in Draper, UT 84020

March 6, 2019
“Andy was very knowledgeable &did great job” – Mary V. Continue Reading

Water Heater Maintenance in Heber City, UT 84032

February 21, 2019
“We had an overall great experience with Pond's. From the initial scheduling call to the service of our water heater. The people on the phone were friendly and helpful. Steve Snowball was punctual, helpful, thorough, and pleasant. He explained what he was planning to do and would update me throughout the process of cleaning our… Continue Reading

Gas Furnace Repair in West Bountiful, UT 84087

February 14, 2019
“I am so pleased with the service I have received from this company. They arrived on time. They called before they came and gave me a half hour heads up, worked around my busy schedule and could not of been nicer. The service men were polite and explained what they were doing and why. Because… Continue Reading

Water Heater Replacement in Bountiful, UT 84010

February 5, 2019
“I called to make an appointment the morning our water heater went out, and was able to get a plumber at my home within hours. Steve was on time, efficient, personable and competent. He replaced our water heater within a couple of hours and left everything spotless when he was finished. A potentially frustrating problem… Continue Reading

Plumbing Repair in Bountiful, UT 84010

January 2, 2019
“Courteous and knowledgeable!” – Loretta H. Continue Reading

Toilet Replacement in Woods Cross, UT 84087

December 21, 2018
“Layne arrived promptly was friendly careful and efficient he did an excellent job thank you” – Jim B. Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

November 27, 2018
“courteous and professional” – John H. Continue Reading

Plumbing Replacement in Centerville, UT 84014

November 20, 2018
“Steve and John helped me with a part I couldn't find at the store, when they overheard me talking with the store employee Steve said I think I have that gasket on my truck, he went out to the parking lot and found the gasket I needed and just gave it to me and wouldn't… Continue Reading

Water Heater Replacement in Bountiful, UT 84010

November 2, 2018
“Great service” – Guy D. Continue Reading

Plumbing Repair in Bountiful, UT 84010

October 29, 2018
“Can’t thank Andy enough. He was fast, professional, knowledgeable and friendly! Excellent service and a wonderful young man!” – Paul I. Continue Reading

Plumbing Repair in Bountiful, UT 84010

October 25, 2018
“Service was very thorough.” – Dave C. Continue Reading

Water Heater Repair in Bountiful, UT 84010

October 24, 2018
“Well done. Nice man. I will continue doing business with you” – Russell M. Continue Reading

Plumbing Repair in North Salt Lake, UT 84054

October 23, 2018
“Andy was on time and fixed all our plumbing issues that another plumber couldn’t fix.” – Joshua B. Continue Reading

Water Heater Replacement in Bountiful, UT 84010

October 19, 2018
“Steve from Pond's was wonderful! We needed to replace a water heater and water softener. Steve, came on time and was very knowledgeable about everything that needed to be done and explained it well. He went the extra mile to do the work well, put down tarps to protect our flooring and make sure we… Continue Reading

Plumbing Maintenance in North Salt Lake, UT 84054

October 11, 2018
“Finished job Quickly, and was very patient ?” – Thomas P. Continue Reading

Gas Furnace Repair in Bountiful, UT 84010

October 11, 2018
“Awesome service. Very thorough and pleasant. Tim and Jake were able to find a defect in my thermostat and repaired it. Pricing was better than expected. Will call Ponds again.” – Sandra W. Continue Reading

Boiler Maintenance in Park City, UT 84036

October 8, 2018
“Excellent service and maintenance Very friendly service staff and reception staff Have used for many years and will continue to use” – Michael A. Continue Reading

Water Heater Replacement in Kaysville, UT 84037

October 5, 2018
“You save my day. Thanks Andy for making your time to help us get the water heater fixed. This was a close call too.” – Elsie H. Continue Reading

Plumbing Repair in Salt Lake City, UT 84116

October 4, 2018
“Steve did an excellent job! Very knowledgeable. I would use him again if I need any plumbing work. He was very pleasant, and I felt comfortable having him in my home.” – Colleen R. Continue Reading

Water Heater Installation in Bountiful, UT 84010

October 3, 2018
“We have used Pond's plumbing services for many years and have always been satisfied. It is a reliable company, their technicians are excellent, the work is well done. We will continue to call on them in the future.” – John R. Continue Reading

Plumbing Repair in Bountiful, UT 84087

October 3, 2018
“Steve spent a good amount of time to make sure all worked well….great job thank you” – D.A. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

October 2, 2018
“I was well pleased with the service I received..” – Nila S. Continue Reading

Radiant Flooring Repair in Bountiful, UT 84010

October 2, 2018
“Wonderful we were were extremely pleased,” – Connie A. Continue Reading

Gas Furnace Repair in Bountiful, UT 84010

October 2, 2018
“Great and fast service. Very good to explain problems and what my options were. Thanks so much,,,” – Corinne H. Continue Reading

Boiler Maintenance in North Salt Lake, UT 84054

October 1, 2018
“Ponds has taken care of our furnace, air conditioning and plumbing needs for the past 18 years. They ALWAYS do a fantastic job. Today’s experience was no exception. Tim and John arrived on time and kept me appraised of their progress and any problems they found. Thanks Ponds for being trustworthy and experienced.” – Jann… Continue Reading

Plumbing Replacement in Bountiful, UT 84010

October 1, 2018
“Everything looks good. Prompt, friendly service.” – Vickie B. Continue Reading

Gas Furnace Maintenance in Park City, UT 84098

October 1, 2018
“Lee and Dimitri were fantastic. They went the extra mile with every step and super enjoyable to have working in our home. Send them back anytime” – Ann F. Continue Reading

Plumbing Repair in Bountiful, UT 84010

September 28, 2018
“Great” – Van P. Continue Reading

Plumbing Repair in Lehi, UT 84043

September 28, 2018
“Layne and John were here at the time they were suppose to be. Very friendly and knowledge. Great to work with. We’ll call ponds again” – Sam W. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

September 27, 2018
“Just a note to inform you that I was very satisfied with the work Mark did on our furnace tune up. He was efficient and gave us some appreciated suggestions and information. We are now counting on our furnace to get us safely through another winter. Thanks, again, to Mark !” – Grant T. Continue Reading

Gas Furnace Maintenance in Centerville, UT 84014

September 27, 2018
“This young man was very helpful and kind and did an excellent job. Please have him come again!!!!” – Faye B. Continue Reading

Gas Furnace Maintenance in Alta, UT 84092

September 20, 2018
“Awesome service. New WiFi thermostat and maintenance completed. He made everything simple and easy to understand.” – Barbara J. Continue Reading

Air Conditioner Repair in Lehi, UT 84043

September 20, 2018
“My a/c wasn’t getting my home cold enough and Tim came and talked me through what was wrong. He also helped me understand what I need to do to keep it running well. Loved Pond’s. Thanks!” – NaShai O. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

September 19, 2018
“Great service!” – William F. Continue Reading

Plumbing Replacement in Bountiful, UT 84010

September 19, 2018
“Execellent service. Andy was very professional in his service.” – Chad K. Continue Reading

Gas Furnace Repair in North Salt Lake, UT 84054

September 19, 2018
“Fast and friendly” – Sam P. Continue Reading

Plumbing Repair in Farmington, UT 84025

September 19, 2018
“Very well done” – Evan O. Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

September 18, 2018
“Called today and you came today! Solid 10 stars” – Keith C. Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

September 18, 2018
“Great job” – Jim M.8 Continue Reading

Boiler Maintenance in Hide Out, UT 84036

September 17, 2018
“Tim is the best of the best!!!!!!!!” – Jim W. Continue Reading

Gas Furnace Maintenance in Bountiful, UT 84010

September 17, 2018
“Tim was incredible! He was a consummate professional who went above and beyond what any previous tech did. I have asked if he can be assigned to visit us permanently. In fact, after having a bad experience a year ago, we weren’t certain if we’d keep on with Pond’s or not. Well … Pond’s can… Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

September 17, 2018
“Fair prices” – Nonman A. Continue Reading

Plumbing Maintenance in Bountiful, UT 84010

September 17, 2018
“Ten stars” – Myra A. Continue Reading

Plumbing Replacement in West Bountiful, UT 84087

September 14, 2018
“Great job! We are very pleased with the work.” – David H. Continue Reading

Plumbing Repair in North Salt Lake, UT 84054

September 13, 2018
“Layne was awesome! He was courteous, efficient, and very knowledgeable! Thanks Ponds for your excellent service!!,” – Polly M. Continue Reading

Plumbing Repair in Bountiful, UT 84010

September 13, 2018
“Good job done quickly..” – Donna P. Continue Reading

Plumbing Replacement in Woods Cross, UT 84087

September 13, 2018
“Good job” – Peggy L. Continue Reading

Plumbing Replacement in Woods Cross, UT 84087

September 13, 2018
“We had a great experience. They were quick,clean and helpful.” – Matt K. Continue Reading

Plumbing Replacement in North Salt Lake, UT 83001

September 12, 2018
“Great job” – Matt Y. Continue Reading

Boiler Maintenance in Sandy, UT 84092

September 11, 2018
“Timely and entirely satisfactory.” – Michael G. Continue Reading

Air Conditioner Repair in Riverton, UT 84096

September 7, 2018
“Prompt arrival, friendly service. We use Pond’s for all our homes and will continue to do so!” – Aaron M. Continue Reading

Air Conditioner Repair in Draper, UT 84020

September 6, 2018
“Found the problem quickly and was fixed in no time. Great job!” – Kevin B.   Continue Reading

Boiler Maintenance in Bountiful, UT 84010

September 6, 2018
“Nice to do business Pond’s. Lee was great.” – Durrell N. Continue Reading

Gas Furnace Maintenance in West Jordan, UT 84088

September 6, 2018
“Perfect maintenance ,Tim way of work is good.” – Senthil kumar C. Continue Reading

Boiler Maintenance in Alpine, UT 84004

September 5, 2018
“Lee was prompt and efficient. Very professional. Very happy with my service experience.” – Dan S. Continue Reading

Gas Furnace Maintenance in Park City, UT 84098

September 5, 2018
“Showed up on time and was very professional!!” – Christine T. Continue Reading

All the technicians at Pond’s are what keep us coming back

February 9, 2018
“All the technicians at Pond’s are what keep us coming back.” – Debbie S Continue Reading

Really helped to minimize the stress of replacing our boiler

January 11, 2018
“Your attention to detail and the strong work ethic of your employees really helped to minimize the stress of replacing our boiler.” – Ivy T. Continue Reading

Professionalism is beyond belief

August 9, 2017
“His Professionalism is beyond belief, his troubleshooting is phenomenal and his work ethic is beyond compare.” – Tim D. Continue Reading

Just wanted to say thanks for the great work

July 11, 2017
“Just wanted to say thanks for the great work and all your help at my house. You guys are great, absolutely went out of your way for us.” – Jay J. Continue Reading

I will happily recommend your services to others

June 5, 2017
“It’s very apparent that you have instilled the great value of customer service in your company and I will happily recommend your services to others.” – Steve D. Continue Reading

Everyone was courteous, professional, and went the extra mile to help us

June 2, 2017
“Everyone was courteous, professional, and went the extra mile to help us. What a top notch organization – we tell everyone about you.” – Karen Continue Reading

Thank you for providing us with excellent service

April 19, 2017
“Jon was professional, informative, polite, and knowledgeable. Thank you for providing us with excellent service!” – Suzanne P. Continue Reading

Thank you for your GREAT service these past 20 years

February 11, 2017
“Thank you for your GREAT service these past 20 years. Your service people are the best!” – John & Joneen M. Continue Reading