Testimonials – Gas Furnaces Articles
“Alex needs a BIG raise. He was the only one who stayed at the problem until the cause was found. He has spent untold hours working on fixing my fairly new furnace. With the amount of furnaces you have installed, why has mine been so faulty? Thanks again for sending Alex who has been so… Continue Reading
“Wow! Alex is so professional and thorough. He never leaves until he has solved the problem. Great to have him service my furnace.” – Elouise L. Continue Reading
“Couldn't have been better” – Pamalyn B. Hopkins H. Continue Reading
“I felt he did an excellent job. Answered all questions and left everything clean.” – David N. Continue Reading
“Travis was very helpful explaining the different choices and comparing to repair prices. No pressure to make an immediate decision.” – Ann M. Continue Reading
“Thank you every one so very nice.” – Carol R. Continue Reading
“Alex dud a great job. He was very efficient and friendly. He also explained the work he did.” – James B. Continue Reading
“Alex was great, very knowledgeable and informative. Excellent customer service” – Garrett C. Continue Reading
“Alex has serviced my furnace and air conditioner multiple times. He is always very friendly and presents himself and Pond's well. Alex explains what he did and reviews how my system is doing. This time he gave me a couple of bids on items that are not working as well and may need to be… Continue Reading
“Tim is very skilled and always reliable.” – Camilla H. Continue Reading
“Tim is extremely knowledgeable and capable. He’s careful and thorough.” – Vicky W. Continue Reading
“Performed service in a timely and professional manner, very friendly and knowledgeable” – Reid s. Continue Reading
“The problem was diagnosed early in March but the parts were not available for two weeks. Alex got our furnace running temporarily with parts he had on the truck. He returned on March 21,2023 and completed the furnace repair.” – Sterling B. Continue Reading
“Our technician was professional.” – Randy R. Continue Reading
“on time got it fixed quick very preprofessional, that is the way Ponds is every time I call, I can always trust them.” – Kurt P. Continue Reading
“Jeff is exceptionally seasoned and skilled. He was meticulous in the servicing and repair of our furnace. He explained every detail, answered all questions and was very courteous and professional. Thank you for your service!” – Jay B. Continue Reading
“Very impressed with Alex. He’s very knowledgeable and skilled.” – Dick B. Continue Reading
“We cannot say enough great things about the professionalism, knowledge, skill and courtesy that we experienced from Tim and Jeff from Pond’s Plumbing Heating & Air Conditioning, who diagnosed two furnaces in our home that were non-functioning. These guys left no stone unturned with regard to examining, determining, explaining and remedying the issues with both… Continue Reading
“Very polite and very capable. Did a super job.” – Mike H. Continue Reading
“Excellent! Very efficient and professional.” – Susan O. Continue Reading
“Alex was very pleasant and he explained everything to my satisfaction. This is the second time he had done the maintenance on my AC/Furnace unit. I would like to request him to be my maintenance/repair man for all my future needs.” – Carl M. Continue Reading
“Jenna was very polite and did a great job!” – Doug K. Continue Reading
“Tim has always done a wonderful job taking care of our furnace & air conditioners . He is trustworthy, conscientious & professional.” – Terry M. Continue Reading
“Alex was awesome! He did a thorough job checking everything and explaining what he did!” – Ann J. Continue Reading
“Jenna was amazing. She is knowledgeable and had great attention to detail. I hope she comes back for my next service! Thank you.” – Julie H. Continue Reading
“She did an excellent job.” – Bill W. Continue Reading
“We are pleased with the work provided” – Richard A. Continue Reading
“The service was great as always and the tech was very knowledgeable and friendly.” – Melanie C. Continue Reading
“Tim is always thorough and answers any questions I have.” – Camilla H. Continue Reading
“Very impressed with Ponds and technician Jake Traener. I’ve been using Ponds Heating for well over 30 years and they never disappoint.” – Dick B. Continue Reading
“Jake Treanor was well qualified and very friendly. We enjoyed having him here. We would gladly have him again.” – Gary S. Continue Reading
“Great work and on time” – James P. Continue Reading
“Great service!” – Rick G. Continue Reading
“No one better than Tim.” – Tracy C. Continue Reading
“Preston Oldham serviced the furnace and humidifier today. I must say it was the most thorough service ever! Give that man a bonus!” – Arleen B. Continue Reading
“Brian Love and Josh Sneddon were very knowledgeable and efficient. They were polite and very hard-working and diligent. We highly recommend both of them.” – Gary s. Continue Reading
“Preston was friendly and very knowledgeable explained what he was doing, answered all my questions, he made me feel very confident in his work performance. He picked up after he was done, did not leave any messes. He will be welcomed to return here in future projects.” – Gilberto P. Continue Reading
“The service was timely and very professional.” – Randy M. Continue Reading
“We arrived home after a day working at Deer Valley to find the master bedroom temperature at 61 degrees. We normally leave the temp at 65. We raised the temp but after an hour the temp had not increased. As it was too late to call we waited until morning to contact Ponds to report… Continue Reading
“Tim was exceptional in determining the problem and making the repair. I found him to be clear about what he was doing and enjoyable company. He was thoughtful and considerate.” – Jan A. Continue Reading
“Jake did my annual furnace today. He was very timely. He was fast, efficient and friendly. It was a pleasure to have Jake helping me in my home.” – Brenda F. Continue Reading
“I am so pleased with the service I have received from this company. They arrived on time. They called before they came and gave me a half hour heads up, worked around my busy schedule and could not of been nicer. The service men were polite and explained what they were doing and why. Because… Continue Reading
“Awesome service. Very thorough and pleasant. Tim and Jake were able to find a defect in my thermostat and repaired it. Pricing was better than expected. Will call Ponds again.” – Sandra W. Continue Reading
“I was well pleased with the service I received..” – Nila S. Continue Reading
“Great and fast service. Very good to explain problems and what my options were. Thanks so much,,,” – Corinne H. Continue Reading
“Lee and Dimitri were fantastic. They went the extra mile with every step and super enjoyable to have working in our home. Send them back anytime” – Ann F. Continue Reading
“Just a note to inform you that I was very satisfied with the work Mark did on our furnace tune up. He was efficient and gave us some appreciated suggestions and information. We are now counting on our furnace to get us safely through another winter. Thanks, again, to Mark !” – Grant T. Continue Reading
“This young man was very helpful and kind and did an excellent job. Please have him come again!!!!” – Faye B. Continue Reading
“Awesome service. New WiFi thermostat and maintenance completed. He made everything simple and easy to understand.” – Barbara J. Continue Reading
“Great service!” – William F. Continue Reading
“Fast and friendly” – Sam P. Continue Reading
“Tim was incredible! He was a consummate professional who went above and beyond what any previous tech did. I have asked if he can be assigned to visit us permanently. In fact, after having a bad experience a year ago, we weren’t certain if we’d keep on with Pond’s or not. Well … Pond’s can… Continue Reading
“Perfect maintenance ,Tim way of work is good.” – Senthil kumar C. Continue Reading
“Showed up on time and was very professional!!” – Christine T. Continue Reading