Testimonials – Boilers Articles
“great job” – Dorothee M. Continue Reading
“Malik was professional, knowledgeable, timely and did a great job. He communicated to us so we were aware of the issues. Would definitely have him back!” – Jhn C. Continue Reading
“Malik was great, appreciated his thoughtfulness and enthusiasm” – Sean O. Continue Reading
“Tim is THE MAN. Could not be happier with his expertise. And it is always great to visit with him.” – Jeffrey B. Continue Reading
“Always come through at a reasonable price. Very personable and accommodating.” – B C. Continue Reading
“Had a problem with operating. Called and got same-day service call.” – Barbara M. Continue Reading
“Jeff was awesome. He kept me informed and got things fixed timely.” – Kevin W. Continue Reading
“Alex is always on time, courteous, and efficient. He explains what he’s doing, analysis and recommendations for service, and completes the job as proposed. We always are glad when Alex is our service rep.” – Douglas N. Continue Reading
“Tim has serviced our house for years and he is outstanding. Highly recommend him. He is knowledgeable, respectful, professional and just a great person. Ponds is lucky to have him as a technician.” – Deborah S. Continue Reading
“Very professional arrived on time and thorough” – Jim R. Continue Reading
“Tim has worked on most of our systems for several years. He does a good job and keeps the place running. In addition to our heating and AC, we have a snow melt boiler. He services and repairs them if necessary.” – Tom S. Continue Reading
“Alex came to do routine maintenance. I also asked him why the system was making unusual sounds. He found the problem and corrected it. He also did the maintenance needed all in a professional and helpful manner.” – Robin H. Continue Reading
“Jeff was on time and got straight to work on the boiler maintenance. He did a very thorough job of inspecting and cleaning the boiler and other system components. He is very knowledgable and helped me lay out a plan for upgrading the system to improve performance and efficiency.” – Ron S. Continue Reading
“Great service” – David B. Continue Reading
“Jeff was very competent, efficient, pleasant, and answered all my questions about my gas furnace and boiler.” – Cynthia G. Continue Reading
“Both Tim and Travis were patient and thorough in inspecting the HVAC and boiler systems and provided great advice.” – Meir S. Continue Reading
“On time, professional, knowledgeable, transparent, plan of action in place when service completed… Fantastic Day!!!” – Mark M. Continue Reading
“Tim and Dennis identified the problem and fixed it. Look forward to having them work on my boiler in the future.” – Jeffrey B. Continue Reading
“John was the most professional and knowledgeable technician that we have ever had service our boiler! Without hesitation, I recommend John(Ponds) to anyone in the area that has a boiler for heating. John is very knowledgeable about boilers. His review of our system was thorough. He quickly assessed our boilers situation, addressed a disabled safety… Continue Reading
“Alex was prompt, fixed the problem and kept us informed on the repair status. I would highly recommend Ponds and Alex as a technician.” – Laurie Z. Continue Reading
“They were on time, courteous, and efficient. Tim took the time to discuss with me my understanding and computer workings of the boiler and reasons for faulting. He also checked on various costs associated with other repair items.” – Douglas N. Continue Reading
“Jeff did a thorough diagnosis and clearly communicated his findings. He discussed component replacements options, made arrangements to have some parts delivered by Jon Arbuckle who stayed on site to help with the work. After replacing the defective components they restarted the system and carefully checked to ensure the it was operating properly. Jeff reviewed… Continue Reading
“He is always efficient, pleasant does a great job. He’s helped us for years. Always professional and easy to work with and super helpful!” – Simone M. Continue Reading
“Tim was on time, communicated well, did a thorough job and a thorough explanation. He was very professional.” – Julie P. Continue Reading
“Explained the service he performed well and answered all my questions.” Continue Reading
“John came in and did a thorough assessment and diagnosis of our heating system and repaired a few items and made some adjustments and when he left it was working correctly.” – Ed S. Continue Reading
“Good visit.” – Sandy B. Continue Reading
“Tim is excellent and found items I didn’t know were a potential issue, including small gas leaks which all other companies told me was P-trap smell. Tim and new trainee Dennis were excellent, courteous, and knowledgeable. Tim returned today and solved overall issues.” – Paul P. Continue Reading
“John is very professional and is very knowledgeable about our boiler-heating system. The work that he did was exceptional and thorough. Pond’s has been and will be our resource for all heating and cooling concerns for our home. John and the other techs that have worked on our system have proven to be well versed… Continue Reading
“John is terrific! We are delighted to have him maintain our system.” – Richard B. Continue Reading
“Tim is knowledgeable and highly efficient. He always offers helpful advice for day to day systems operations. I trust Tim to properly maintain my boiler and snow melt systems.” – Barry S. Continue Reading
“Alex did an excellent job. Great communication as well” – Ryan R. Continue Reading
“Ponds always provides quality, reliable service! Griffin was great, communicated through the entire process, problem-solved and repaired the issue immediately. Thank you so much for another great experience!” – Ashley G. Continue Reading
“Glad he was able to come out on a short notice thought my boiler was going to explode” – Travis A. Continue Reading
“Great. Very responsive on a weekend” – John N. Continue Reading
“Tim spent the time to get my boiler running again at peak operation. He made a few adjustments. Everything is working fine now. He also had the main office set me up for a scheduled service to comply with warranty requirements. Pond’s and their people are the best.” – Joseph W. Continue Reading
“Tim is great! Always fixes the problem” – Tracy C. Continue Reading
“Jason and Paul have given me the best service I’ve ever had on my boiler re-pipe. Thanks!” – Gifford L. Continue Reading
“We had trouble with our hot water/broiler suddenly not working while at our vacation home. We are not up to date on all the features of the home so we had no idea what could have happened. We called and spoke with “John” giving him the i formation we had. He immediately walked us through… Continue Reading
“I have seldom worked with or had work done that was as professional as that by your service associate, Tim Rice. He was prompt. He was friendly. He knew what he was talking about and he shared his knowledge with me as he worked through our issues with the boiler in our home. I especially… Continue Reading
“Excellent service and maintenance Very friendly service staff and reception staff Have used for many years and will continue to use” – Michael A. Continue Reading
“Ponds has taken care of our furnace, air conditioning and plumbing needs for the past 18 years. They ALWAYS do a fantastic job. Today’s experience was no exception. Tim and John arrived on time and kept me appraised of their progress and any problems they found. Thanks Ponds for being trustworthy and experienced.” – Jann… Continue Reading
“Tim is the best of the best!!!!!!!!” – Jim W. Continue Reading
“Timely and entirely satisfactory.” – Michael G. Continue Reading
“Nice to do business Pond’s. Lee was great.” – Durrell N. Continue Reading
“Lee was prompt and efficient. Very professional. Very happy with my service experience.” – Dan S. Continue Reading
“Your attention to detail and the strong work ethic of your employees really helped to minimize the stress of replacing our boiler.” – Ivy T. Continue Reading