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Customer Testimonials


“Joe was great. He arrived on time, was conscientious, and carefully explained the problem with our water softener. He impressed us as courteous, trustworthy, and professional.” – Craig P.
- Craig P.
“Tim quickly diagnosed the problem causing the leak and made the necessary repairs. After replacing a valve assembly he tested for leaks and proper system operation. I trust Tim to always do the right thing in the right way. He is a pleasure to work with.” – Barry S.
- Barry S.
“Ten stars for Michael. Everything you’d expect from a professional. He was efficient, tidy, and pleasant. All employees of any company should be as great as he was for us.” – Mary M.
- Mary M.
“He immediately started figuring out our drainage problem after listening to the history leading up to the problem.. He reamed and tested the two drain lines from the kitchen and washroom. There didn’t appear to be a backup of water after that.
I requested that the main line out of the house also be reamed/rotored, but Pond’s reportedly did not have the equipment available for that and referred me to another company that they work with and trust.
Michael did a good job. He was pleasant, tidy, and efficient.” – Susan P.
- Susan P.
“Everything about Alex is professional. He is always on time and he calls when he is on his way to your house. He is very knowledgeable about the radiant heating system and always explains what is going on with the heating system. He makes you feel comfortable.” – James C.
- James C.
“The issue with the running basement toilet was resolved quickly and efficiently.
Shortly after that repair, the ice maker across the room started to leak (and has been doing so for some time). I shut the water off to the sink but have been unable to budge the lever that looks like it goes into the ice making device. Any thoughts, ideas, or suggestions would be welcome.
Thank you.
Phil” – Philip M.
- Philip M.

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Call us at 801-203-3526!


Pond's Plumbing, Heating and Air Conditioning proudly provides HVAC service to Bountiful, North Salt Lake, West Bountiful, Centerville, Park City and the surrounding communities. Visit our service area page for more coverage details, call us at 801-203-3526, or request service online today.