Customer Testimonials
“We had a pipe break in one of our bathrooms last evening, called Ponds and they were there, and rectified the problem in a timely and professional manner. Pond's plumbers have been to our home 3 or 4 times to fix various issues, and we couldn't be more pleased. Our hats off to our technician, Steve Snowball……..he's the best!”
– Jim W.
- Jim W.
“Steve and Logan did superior work, making sure to cover all requests thoroughly. I really appreciated them working our needs into the schedule and all the follow-up. Terrific customer service!”
– Clysta D.
- Clysta D.
“Steve Snowball is awesome, he is always on top of coming in when needed and very friendly and helpful. I highly recommend ponds and seeing if Steve is available cause he does a great job!”
– Avenues Proper J.
- Avenues Proper J.
“I’m very happy with Ponds! They have been out several times to repair my radiant heat. Tim Rice was outstanding. Always explained what he was doing. Great customer service!”
– Kim B.
- Kim B.
“Ponds did a complete replacement of the furnaces, tankless H20 system, AC, fire alarms, and other preventative maintenance. The team (Steve, John, Patrick, Brian, and Demetri) were amazing. Punctual, friendly, knowledgeable, and clean. Tey went above and beyond to make sure that every detail was perfect.”
– Bridget H.
- Bridget H.
“Great service and quick. Saved the day.”
– Scott C.
- Scott C.
“I was extremely pleased with the service.. Andy was very knowledgeable and fast.thanks for the help.”
– Rod W.
- Rod W.
“Andy was very knowledgeable &did great job”
– Mary V.
- Mary V.
“We had an overall great experience with Pond's. From the initial scheduling call to the service of our water heater. The people on the phone were friendly and helpful. Steve Snowball was punctual, helpful, thorough, and pleasant. He explained what he was planning to do and would update me throughout the process of cleaning our water heater and trouble shooting a possible problem. He was even attentive to the questions my three-year-old had for him. I was extremely pleased with the service. I'd choose Pond's again because of this great experience.”
– Erin S.
- Erin S.
“I am so pleased with the service I have received from this company. They arrived on time. They called before they came and gave me a half hour heads up, worked around my busy schedule and could not of been nicer. The service men were polite and explained what they were doing and why. Because of my persnickety older furnace I needed to call again a few days later to rectify a small problem. I did not get charged(again)for another service fee since they had just been here a few days before. I felt that was very nice that they were fair. I know all companies would not do that. Fortunately I had the same two kind service men that were here before. As they were trouble shooting the problem again they keep me in the loop regarding what they were doing and why there was a problem. Totally appreciated the knowledge and teaching that they shared with me. Showing me what to do and how I could troubleshoot some of the problems before I call again is such a plus. Thank you so much Tim and Jake. You are awesome. Thank you, Thank you!!”
– Melody F.
- Melody F.
Need HVAC Service?
Contact the experts at Pond's Plumbing, Heating and Air Conditioning.
Call us at 801-203-3526!
Pond's Plumbing, Heating and Air Conditioning proudly provides HVAC service to Bountiful, North Salt Lake, West Bountiful, Centerville, Park City and the surrounding communities. Visit our service area page for more coverage details, call us at 801-203-3526, or request service online today.