First-Party Reviews

“We cannot say enough great things about the professionalism, knowledge, skill and courtesy that we experienced from Tim and Jeff from Pond’s Plumbing Heating & Air Conditioning, who diagnosed two furnaces in our home that were non-functioning. These guys left no stone unturned with regard to examining, determining, explaining and remedying the issues with both furnaces. We appreciate Tim taking the time to go over the situation with us in layman’s terms so we can make an informed decision about repairing or replacing one of the units. The problem with the other furnace was solved by a creative fix that didn’t even require a part replacement. We highly recommend the team at Pond’s to anyone.” – Mark and Claire J.

- Mark and Claire J.

“We cannot say enough great things about the professionalism, knowledge, skill and courtesy that we experienced from Tim and Jeff from Pond’s Plumbing Heating & Air Conditioning, who diagnosed two furnaces in our home that were non-functioning. These guys left no stone unturned with regard to examining, determining, explaining and remedying the issues with both furnaces. We appreciate Tim taking the time to go over the situation with us in layman’s terms so we can make an informed decision about repairing or replacing one of the units. The problem with the other furnace was solved by a creative fix that didn’t even require a part replacement. We highly recommend the team at Pond’s to anyone.”

– Mark and Claire J.

- Mark and Claire J.

“I appreciated how they listened to us and our concerns. They came to do one job and were willing to do a second job for us. They cleaned everything up. It was fun watching Steve teach his son Mason how to do things.”

– Robert F.

- Robert F.

“I appreciated how they listened to us and our concerns. They came to do one job and were willing to do a second job for us. They cleaned everything up. It was fun watching Steve teach his son Mason how to do things.”

– Robert F.

- Robert F.

“We are here in No. Salt Lake taking care of our grandkids while our Daughter and son-in-law are on vacation in Mexico. We heard a loud noise like someone was hitting the house with a bat. We looked all over the house for the noise. When we looked in the garage the water heater was shooting out a large flame with a loud explosion. We turned off the gas and stoped the problem. We then called Pond’s Plumbing on Saturday evening they, Steve and Mason Came on Sunday and put in a new water heater. They gave us the best professional service ever.”

– Marshall D.

- Marshall D.

“We are here in No. Salt Lake taking care of our grandkids while our Daughter and son-in-law are on vacation in Mexico. We heard a loud noise like someone was hitting the house with a bat. We looked all over the house for the noise. When we looked in the garage the water heater was shooting out a large flame with a loud explosion. We turned off the gas and stoped the problem. We then called Pond’s Plumbing on Saturday evening they, Steve and Mason Came on Sunday and put in a new water heater. They gave us the best professional service ever.”

– Marshall D.

- Marshall D.

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