First-Party Reviews

“They were on time, courteous, and efficient. Tim took the time to discuss with me my understanding and computer workings of the boiler and reasons for faulting. He also checked on various costs associated with other repair items.” – Douglas N.

- Douglas N.

“They were on time, courteous, and efficient. Tim took the time to discuss with me my understanding and computer workings of the boiler and reasons for faulting. He also checked on various costs associated with other repair items.”

– Douglas N.

- Douglas N.

“Knowledgeable, Friendly and checked for anything and everything that could possible cause our heating problem and melting rubber smell. Everything turned out to be working fine.”

– Garrett C.

- Garrett C.

“Knowledgeable, Friendly and checked for anything and everything that could possible cause our heating problem and melting rubber smell. Everything turned out to be working fine.”

– Garrett C.

- Garrett C.

“Jeff did a thorough diagnosis and clearly communicated his findings. He discussed component replacements options, made arrangements to have some parts delivered by Jon Arbuckle who stayed on site to help with the work. After replacing the defective components they restarted the system and carefully checked to ensure the it was operating properly. Jeff reviewed the work that was completed and the associated charges before taking payment. My wife and I highly value our long standing relationship with Pond's and look forward to continuing that relationship for years to come.”

– Barry S.

- Barry S.

“Jeff did a thorough diagnosis and clearly communicated his findings. He discussed component replacements options, made arrangements to have some parts delivered by Jon Arbuckle who stayed on site to help with the work. After replacing the defective components they restarted the system and carefully checked to ensure the it was operating properly. Jeff reviewed the work that was completed and the associated charges before taking payment. My wife and I highly value our long standing relationship with Pond's and look forward to continuing that relationship for years to come.”

– Barry S.

- Barry S.

“Jeff is exceptionally seasoned and skilled. He was meticulous in the servicing and repair of our furnace. He explained every detail, answered all questions and was very courteous and professional. Thank you for your service!”

– Jay B.

- Jay B.

“Jeff is exceptionally seasoned and skilled. He was meticulous in the servicing and repair of our furnace. He explained every detail, answered all questions and was very courteous and professional. Thank you for your service!”

– Jay B.

- Jay B.

Google Reviews

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