“Jeff did a thorough diagnosis and clearly communicated his findings. He discussed component replacements options, made arrangements to have some parts delivered by Jon Arbuckle who stayed on site to help with the work. After replacing the defective components they restarted the system and carefully checked to ensure the it was operating properly. Jeff reviewed the work that was completed and the associated charges before taking payment. My wife and I highly value our long standing relationship with Pond's and look forward to continuing that relationship for years to come.”
– Barry S.
– Barry S.